Shipping policy

Shipping Policy
How long does an order take to arrive once shipped?
All orders are processed & shipped as soon as possible through many of our warehouses,
depending on the fastest shipping method available to your location. We typically take 1-3
business days for handling & processing your order. The typical delivery time frame is
anywhere from 7-10 business days. Depending on your location, you might receive items much
earlier. Please allow extra time during our busy season as postal delays are out of our control.
Additional factors such as distance, customs, natural disasters may cause further postal delays.
Tracking information, including the carriers, are provided with every order. Every order is
ensured, if your package does not arrive you are eligible for a refund or replacement. Please
reach out to orders@hackneystore.com or WhatsApp us on +91-9289223332 for additional
assistance in this matter. 
 
WILL I RECEIVE A TRACKING NUMBER FOR MY PACKAGE? 
Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional
delays may arise that are beyond our control such as postal delays or customs inspections.
Thank you for your patience and understanding.
 
WHAT DO I DO IF MY ORDER IS LOST IN THE MAIL?
Each order will be sent with insured shipping & handling to prevent lost packages. If your
order happens to get held at customs, lost in transit, or returned to us for any reason, we have
your back! The postal service is out of our control once your package leaves our warehouse.
However, in cases like this, because the packages are insured, we will send you a new package
with priority shipping and full tracking, if possible. Please see our refund and return policy for
when these might be applicable to shipping situations.